📞 Helpdesk & Support
Contact Us & FAQ
We are here to help! Tap any card or button below to copy contact coordinates or reach out directly to the Shubham X Infotech support team.
Official Email Desk
Inquiries, technical issues, enterprise, and privacy rights:
info@globalchat365.online
WhatsApp Live Helpdesk
Direct messaging & fast responses for Shubham X Infotech:
+91 87990 52826
Official Web Portal
Access GlobalChat 365 on any browser with instant web sync:
https://globalchat365.online
Registered Headquarters
Corporate office & Grievance Redressal location:
Shubham X Infotech, Gandhidham, Gujarat, India
❓ Frequently Asked Questions
Do you ever share customer data with third parties or data brokers?
Never. We have a strict zero-third-party-sharing contract. We do not sell, rent, trade, or share your personal data, phone numbers, email addresses, or chat messages with outside corporations or advertising brokers under any circumstances.
Does GlobalChat 365 use customer messages to train AI models?
Never. We enforce an unbreachable No-AI-Training policy. Your private messages, photos, voice notes, and canvas artwork are never ingested, scanned, or used to train or fine-tune artificial intelligence models or LLMs. Human conversations remain strictly private.
Do you show suggested ads, sponsored content, or algorithmic feeds?
No. GlobalChat 365 is completely free of behavioral tracking ads, sponsored placements, and algorithmic feeds designed to manipulate attention. What you see is chronologically accurate and entirely under your control.
How does the 0ms instant sync work?
Our hybrid background sync architecture caches conversation threads and pre-fetches presence, online status, and weather badges so you experience zero UI loading spinners or stutter.
How do I permanently delete my account and data?
You can delete your account permanently inside the Android app (Settings → Profile → Delete Account) or via our public Web Account Deletion Portal. All messages, credentials, and media files are immediately wiped from server disks with zero retained backups.
How can I reach the Grievance Officer?
In accordance with the Indian Information Technology Rules and global privacy frameworks, our Grievance Officer is Shubham Chawda, Shubham X Infotech, Gandhidham, Gujarat, India. You may reach him directly at info@globalchat365.online.